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Develop Effective KPIs to Drive Business Strategy

Deepak Khurana May 12, 2022

Key Performance Indicators (KPIs) are measurable data points used to track performance against a specific set of goals. KPIs should be aligned with core business objectives and, if used correctly, can act as a valuable tool when demonstrating how effectively these objectives are being met. Developing KPIs can certainly be a challenging task but a firm understanding of the common pitfalls involved in their development can make this task easier.

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Tags OpsCOE, Process Improvement, PM/PMO

Operational Resilience across the Financial Services Industry – Regulatory Update

Alan Scott March 18, 2022

As we last reported in our - Building Operational Resilience across the Financial Services Industry in 2021 and Beyond, global regulatory bodies; The Bank of England, the Basel Committee on Banking Supervision (BCBS), and the Federal Reserve Board (FRB) have all issued significant guidance related to Operational Resiliency (OR) over the last several years. The COVID-19 pandemic has only accelerated the focus of regulators who have redefined their expectations for financial institutions’ resiliency frameworks and readiness.

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Tags OpsCOE, Financial Services
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Building Regulatory Resilience: A Deeper Look into Consent Orders & MRAs

Deepak Khurana April 20, 2021

The sheer mention of the term "Consent Order’ fills banking executives and board members of financial institutions with anxiety and regret. Consent Orders (CO) are binding legal orders issued by financial regulators that force receiving institutions to formally address significant violations of regulatory standards. Severe Enforcement Actions (EAs), such as COs against medium and large US institutions were a rarity prior to the onset of the financial crisis starting in 2008. This changed in the aftermath of the financial crisis when regulators levied large numbers of EAs against major banks.

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Tags OpsCOE
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Building Operational Resilience across the Financial Services Industry in 2021 and Beyond

Deepak Khurana April 1, 2021

When stress, disruption, and uncertainty strike, are you prepared to weather the storm, and are you set up to turn adversity into opportunity? Operational Resilience (OR) has emerged as an industry hot-topic almost overnight as a result of the COVID-19 pandemic.

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Tags OpsCOE
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Digital Trends to Watch for Capital Markets Operations in 2021

Deepak Khurana March 11, 2021

The pandemic of 2020 has profoundly impacted our global communities. The need for social distancing has impacted every aspect of our daily lives from the way we work, how our children attend school, and how we socialize with family, friends, and colleagues. Besides holding up to COVID economic shocks, including record market drawdowns, volumes, and volatility, the fact that capital markets operations carried on without major disruption is a testament to industry resilience. Such results were made possible through past business continuity planning and more recent investments in remote working and collaborative infrastructures.

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Tags OpsCOE
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Building Cyber Resilience in an Accelerated Digital World

Chris Senackerib June 12, 2020

As financial services firms embrace digital transformation, detection tools are not able to keep pace with the growth of sensitive data that continues to attract cybercriminals across the globe. Cybercriminals are not too different from their bank robber predecessors who were attracted to banks for the same obvious reason – “because that’s where the money is.”

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Tags Financial Services, DigitalStrategy, DigitalAnalytics, OpsCOE
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BIP. Monticello Consulting Group

Monticello Consulting Group is a trusted management consulting firm servicing clients in the global financial services industry. Our mission is simple—to provide exceptional management consulting services by focusing on three core principles for our clients: value creation, superior execution, and uncompromising integrity.

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