Benefits and limitations of deploying generative AI tools

BIP.Monticello recently attended the ChatGPT and Generative AI for CX: Hype, Reality, What to Know and Do webinar. The webinar showed how advancement in Generative Pre-trained Transformer (GPT) technology can help people working in Customer Experience (CX) roles and the exciting capabilities of OpenAI’s ChatGPT. ChatGPT can engage in conversations and provide answers within the context of what has been discussed. It can communicate in different styles, tones, languages, and formats, depending on how the user prompts it. ChatGPT excels at producing answers that are pithy and understandable.

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GPS Give-Up Payables Reconciliation

A top-tier investment banking client recently engaged Monticello Consulting to develop an automated tool to reconcile its back office processing system for derivatives, futures, and options with the Give-Up Payments System (GPS) run by the CME Group. See how we helped them save time and cost while reducing risk through a new tactical technology solution.

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