Businesses today understand the importance of improving the end-user experience of their software applications. A well-designed user experience increases productivity, adoption, and operational efficiency. At Monticello Consulting, we use our extensive knowledge of UI/UX to design our clients’ software in intuitive and user-friendly ways. Our consultants employ a methodical approach to meeting with key stakeholders and designing UI/UX specifications that ensures our solutions fit the needs of our clients’ entire user community.
On a recent engagement, Monticello Consulting partnered with a large financial institution to help them understand their end-users' business needs and create the detailed UI/UX specifications that allowed those needs to become a reality. We implemented an Agile methodology that allowed the end-users to analyze, add, and remove features prior to every sprint.
We started the engagement by brainstorming with key stakeholders to identify and prioritize the most important UI capabilities in order to determine the scope of the project. The first product backlog was prioritized to focus on existing features that were to be enhanced and ported over to the new UI. Once the product backlog was finalized, our consultants initiated the sprint by analyzing and creating user stories highlighting the common use-cases for empowering the user community. The user stories were then moved to the design phase, at which point analysis simultaneously began on the next in-scope UI/UX feature.
For the second sprint, our team created a repository of new UI features that did not exist in the legacy application, but that the business deemed necessary for the future success of their system. In the final sprint, the scrum team focused on a product “wish-list” of UI/UX features that were not critical to the product but would benefit the business if implemented.
Oftentimes, businesses will implement software only to face the common problem of their employees either a) not using the product or b) not using the product to its fullest capabilities. Monticello Consulting’s Agile approach to UI/UX design eliminated this problem for our client. By developing multiple features at the same time—and maintaining a fluid scope—our consultants were able to pinpoint our client’s requirements even as they evolved over time. Our navigation of business requirements allowed us to deliver exceptional value to our client, even as their needs evolved throughout the lifecycle of the project.
In his work On the Origins of Species¸ Charles Darwin made the case that the most adaptable species is the one most fit for survival. This line of thinking could not better define Monticello Consulting’s Agile approach when it comes to UI/UX design. Our consultants understand that for organizations to survive they must adapt to the disruptive forces—both internal and external—that are effecting continuous change in the digital world. In this engagement, we were able to create an environment where fluidity and ideation were prioritized over trying to get everything right the first time—the major Achilles' heel of Waterfall-managed projects. By leveraging Agile / Scrum, Monticello was able to help our clients adapt better to the rapidly changing technological environment many businesses face today.